Massachusetts Covid-19 Lodgings Checklist

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SOCIAL DISTANCING

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Ensure separation of 6 feet or more between individuals unless this creates a safety hazard

Compliant Non-Compliant N/A

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Close or reconfigure worker and guest common spaces and high-density areas where workers or guests are likely to congregate (e.g., break rooms, eating areas, sitting areas, business centers, concierge service areas, lobbies/front desk check-in) to allow 6 feet of physical distancing

Compliant Non-Compliant N/A

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Redesign office spaces, work stations or cubicles, if possible, to ensure workspaces allow for at least six feet of physical distancing

Compliant Non-Compliant N/A

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Physical partitions must separate workstations that cannot be spaced out; partitions must be at least 6 feet tall

Compliant Non-Compliant N/A

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Arrange for separation of 6 feet or more for guests during check in and check out times by installing separation markers on floor and otherwise limiting opportunities for crowding in lobby and front desk areas

Compliant Non-Compliant N/A

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Establish directional hallways and passageways for foot traffic if possible, to minimize contact among persons in transit. Post clearly visible signage regarding these policies

Compliant Non-Compliant N/A

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Require face coverings for all workers and guests when inside hallways and common areas, except where an individual is unabletowear a face covering due to a medical condition or disability

Compliant Non-Compliant N/A

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Guests should enter through doors that are either propped open, if possible, or are automated or manually operated by a worker that is frequently handwashing and/or using proper hand sanitizer

Compliant Non-Compliant N/A

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Prohibit gatherings of 10 or more workers during work hours

Compliant Non-Compliant N/A

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Limit the number of individuals riding in an elevator and ensure the use of face coverings. Use signage to communicate these requirements

Compliant Non-Compliant N/A

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Require workers to avoid handshakes and similar greetings that break physical distance

Compliant Non-Compliant N/A

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Workers should not open the doors of cars or taxis. Valet parking operations should be avoided unless necessary due to physical or geographic constraints in order to accommodate individual guests with disabling conditions

Compliant Non-Compliant N/A

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Improve ventilation for enclosed spaces where possible (e.g., open doors and windows)

Compliant Non-Compliant N/A

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Contactless payment methods are encouraged

Compliant Non-Compliant N/A

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Apply robust hygiene protocols

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Ensure access to handwashing facilities on site, including soap and running water, and allow sufficient break time for workers to wash hands frequently; alcohol-based hand sanitizers with at least 60% alcohol may be used as an alternative

Compliant Non-Compliant N/A

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Supply workers at workplace location with adequate cleaning products (e.g., sanitizer, disinfecting wipes)

Compliant Non-Compliant N/A

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Require that workers wash hands or use hand sanitizer frequently

Compliant Non-Compliant N/A

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Provide hand sanitizer in public areas throughout the facility for guest and worker use

Compliant Non-Compliant N/A

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Limit sharing of handheld equipment, phones, desks, workstations, and other tools and equipment between workers to the extentpossible

Compliant Non-Compliant N/A

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Any shared equipment should be sanitized before, during and after each shift or anytime the equipment is transferred to a worker

Compliant Non-Compliant N/A

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Post visible signage throughout the site (front and back of the house) to remind workers and guests of hygiene and safety protocols

Compliant Non-Compliant N/A

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Discontinue the use of shared food and beverage equipment in lobbies (including shared coffee brewers). Close manually operated ice machines or use hands free machines

Compliant Non-Compliant N/A

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Consider installing portable high-efficiency air cleaners, upgrading the building's air filters to the highest efficiency possible, and making other modifications to increase the quantity of outside air and ventilation in offices, guest rooms, and other spaces

Compliant Non-Compliant N/A

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Include safety procedures in the operations

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Provide training to workers on up-to-date safety information and precautions including hygiene and other measures aimed at reducing disease transmission, including Social distancing, hand-washing, proper use of face coverings • Self-screening at home, including temperature and symptom checks • Reinforce that workers who are sick may not appear for work • When to seek medical attention if symptoms become severe

Compliant Non-Compliant N/A

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Which underlying health conditions may make individuals more susceptible to contracting and suffering from a severe case of the virus

Compliant Non-Compliant N/A

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Adjust workplace hours and shifts (working teams with different schedules or staggered arrival / departure) to minimize contact across workers and reduce congestion

Compliant Non-Compliant N/A

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Permit breaks outside to enable social distancing, if possible

Compliant Non-Compliant N/A

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Stagger staff meal and break times, regulate the maximum number of people in one place, and ensure at least 6 feet of physical distancing

Compliant Non-Compliant N/A

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Adjust training and onboarding process to allow for social distancing, conduct remotely if possible

Compliant Non-Compliant N/A

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Daily pre-shift meetings should be conducted virtually or in areas that allow social distancing

Compliant Non-Compliant N/A

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Minimize shared touch surfaces such as kiosks, tablets, pens, credit cards, receipts and keys

Compliant Non-Compliant N/A

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Guest room service, laundry and dry-cleaning services, and amenity deliveries should be made available using contactless pick-upand delivery protocols

Compliant Non-Compliant N/A

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No buffets or self-service areas with multi-use items are allowed

Compliant Non-Compliant N/A

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Limit interaction between workers and outside visitors or delivery; implement touchless receiving when possible

Compliant Non-Compliant N/A

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Maintain a log of workers and guests to support contact tracing (name, date, time, contact information) if needed

Compliant Non-Compliant N/A

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Remove non-essential amenities (guest-facing water or coffee, coat rooms, etc.) from public locations

Compliant Non-Compliant N/A

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Remove or limit paper amenities in guest rooms. Remove pen, paper and guest directory, magazines and brochures; supplement with digital material or make materials available upon request

Compliant Non-Compliant N/A

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Encourage workers who test positive for COVID-19 to disclose to the workplace employer for purposes of cleaning / disinfecting and contact tracing. If the employer is notified of a positive case at the workplace, the employer shall notify the local Board of Health (LBOH) in the city or town where the workplace is located and assist the LBOHas reasonably requested to advise likely contacts to isolate and self-quarantine. Testing of other workers may be recommended consistent with guidance and / or at the request of the LBOH

Compliant Non-Compliant N/A

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Post notice to workers and guests of important health information and relevant safety measures as outlined in the Commonwealth’sMandatory Workplace Safety Standards

Compliant Non-Compliant N/A

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Workers who are particularly vulnerable to COVID-19 according to the Centers for Disease Control (e.g., due to age or underlyingconditions) are encouraged to stay home

Compliant Non-Compliant N/A

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Encourage workers to self-identify symptoms or any close contact to a known or suspected COVID-19 case to the employer

Compliant Non-Compliant N/A

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Incorporate robust hygiene protocols

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Conduct frequent cleaning and disinfection within all common areas of the lodging site (multiple times a day if the lodging sitehas multiple guest rooms)

Compliant Non-Compliant N/A

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Practice enhanced room sanitation by cleaning and sanitizing all hard surfaces at a minimum each time a guest checks out and before the next guest is admitted, and laundering all linens, bedspreads and covers

Compliant Non-Compliant N/A

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Dirty linens should be removed and transported from guest rooms in single-use, sealed bags, and pillow protectors on the guest room beds should be changed in between guests at a minimum. Bagging of these items should be done in the guest room to eliminate excess contact while being transported. All bed linen and laundry should be washed at a high temperature and cleaned in accordance withCDC guidelines

Compliant Non-Compliant N/A

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Following each departure, consider leaving guest rooms vacant for 24 hours as part of cleaning protocol to allow for deep cleaning, disinfectant and cleaners to dry, and reasonable air exchange

Compliant Non-Compliant N/A

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Housekeeping should not enter a guest room while the guest is physically present within the room except at the guest's specific request; Housekeeping must otherwise only service rooms when guests are not present and minimize contact with guest personal belongings; Housekeepers should open the doors and windows when possible to increase air circulation

Compliant Non-Compliant N/A

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Keep cleaning logs that include date, time, and scope of cleaning

Compliant Non-Compliant N/A

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Conduct frequent disinfecting of heavy transit areas and high-touch surfaces (e.g., doorknobs, rolling carts, bathrooms)

Compliant Non-Compliant N/A

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In the event that a guest presents a presumptive case of COVID-19 or a positive case, the room used by that guest may only be returned to service after undergoing an enhanced sanitization protocol, in accordance with CDC guidelines

Compliant Non-Compliant N/A

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Consider providing cleaning "kits" (portable containers with cleaning supplies) accessible throughout the hotel for areas that will be cleaned periodically throughout the day

Compliant Non-Compliant N/A

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Massachusetts Covid-19 Lodgings Checklist

This checklist provides health, safety, hygiene and social distance guidelines for safe reopening for Lodging during Covid Era.

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